Requests are held for two hours while we confirm the therapist. Nothing is charged here — you settle at the desk after your treatment.

No card required. The desk calls to agree the exact time.

Within two hours, from the desk. If your therapist is unavailable we offer the nearest alternative before anything is fixed.

Long enough for tea, a robe and the consultation. Come as you are — slippers and a locker are provided.

Your room is held for thirty minutes after the treatment ends. Nobody will ask you to leave the quiet room.

The desk is staffed 10:00–20:00 daily and will talk through options without a booking.

Gift cards hold their value indefinitely and can be part-redeemed against any treatment.

Book the consultation hour instead. We read your skin, ask about sleep and load, then recommend.