Supply-Chain Visibility
Platform for Nova Logistics
Client
Nova Logistics
Category
Technology
Year
2023
The Challenge
Nova Logistics was operating with near-zero real-time visibility across a 3-continent supply chain. Shipment delays were costing $2.1M annually, and customer satisfaction scores had fallen to an all-time low of 62%.
Our Approach
Lumina conducted a 7-day supply chain audit, mapping 28 handoff points and identifying 6 critical visibility gaps. Our Insight Engine modeled the financial impact of each gap, prioritizing interventions by ROI.
The Solution
We built a real-time Supply Chain Visibility Platform integrating IoT sensor data, carrier APIs, and warehouse management systems into a single command dashboard. Predictive delay alerts give operations teams a 4-hour advance warning on 89% of disruptions.
"Lumina's clarity gave our board confidence to invest in a $15M digital transformation.
The ROI is already obvious."
Sofia Alvarez
Head of Operations, Nova Logistics
Key Outcomes
28%
Lead Time Reduction
$2.1M
Annual Cost Savings
+18pts
Customer Satisfaction
89%
Disruptions Predicted
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