Three ways we keep sites fast
Managed hosting, migrations and ongoing performance work — run by the same engineers who build the platform.
9
Regions
99.99%
Uptime SLA
11 min
Median first reply
01
Managed hosting
NVMe servers in nine regions with staging, SSL, DNS and daily backups handled for you. Scale CPU and RAM without downtime.
02
Migrations
We move sites, databases and mail from your current host, rehearse the cutover, then switch DNS out of hours.
03
Performance & security
Quarterly audits of caching, queries and headers, plus managed WAF, malware scanning and DDoS mitigation.
How an engagement runs
01
Audit
A read-only week on your current stack. We measure response times, queries and error rates before touching anything.
02
Plan
You get a written cutover plan with region choice, rollback steps and the exact window we intend to use.
03
Move
We rehearse on staging, then run the real cutover with an engineer on call from first sync to final DNS check.
04
Tune
Thirty days of monitoring and tuning after launch, closing with a report of what changed and what is left.
“They rehearsed the cutover twice, sent us the rollback plan, and then moved 340 stores on a Tuesday night. Our on-call phone never rang.”
Priya Raman
Head of Platform, Meridian Commerce
Included everywhere
The same platform under every service
Nothing on this list is an upsell. It is the baseline whether you run one site or four hundred.
Daily backups, 30 days
Restore a whole site or a single table from the dashboard.
Staging on every site
One click to clone, one click to push back to production.
Managed WAF and TLS
Certificates renew themselves; rules are tuned by our team.
99.99% uptime SLA
Credited automatically when we miss it, without a ticket.
Metrics and logs
Request traces, slow queries and error rates kept for 14 days.
Engineers on support
Median first reply under 11 minutes, around the clock.
Common questions
Before you ask
How long does a migration take?
Most single sites are audited, rehearsed and cut over inside a week. Multi-site estates run two to four weeks, mostly waiting on DNS and third-party integrations.
Is there downtime at cutover?
We keep both environments live and in sync, then move DNS out of hours. Visitors see the old host until their resolver picks up the new record.
Do you charge for the migration?
No. Moving in is part of the plan, including the audit and the thirty days of tuning that follow launch.
Can we keep our own CDN and mail?
Yes. Bring your own CDN, mail provider or DNS host and we will document the record set so nothing gets orphaned.