/ SERVICES
How we work is the service. What we deliver follows from it.
Every engagement starts the same way: we learn your estate in detail, agree the measurements that matter, then take operational ownership in stages. No transformation programme, no rip-and-replace quarter. The list of services below is what that ownership covers once you are onboarded.
/ THE PROCESS
Five phases from first call to steady state.
PHASE 01
Discovery audit
Two weeks mapping hardware, licences, dependencies and the undocumented things only your staff know.
PHASE 02
Risk & cost baseline
A written baseline of spend, exposure and recovery times, so later claims of improvement can be checked.
PHASE 03
Stabilise
Patch coverage, backups, monitoring and access control brought to standard before anything new is built.
PHASE 04
Build & migrate
Cloud platforms, networks and custom software delivered in reversible increments with named owners.
PHASE 05
Run & review
24/7 operations with a quarterly review against the baseline, in front of your leadership team.
/ WHAT OWNERSHIP COVERS
Managed IT Services
Monitoring, patching, asset lifecycle and a service desk staffed by the engineers who know your estate.
Cloud Computing
Migration, hybrid architecture and cost governance across AWS, Azure and private platforms.
Cybersecurity Solutions
Endpoint protection, threat detection, access control and the incident drills that prove they work.
Network Infrastructure
Design, installation and maintenance of wired, wireless and SD-WAN estates across multiple sites.
IT Consulting & Strategy
Roadmaps, vendor selection and board-level reporting grounded in your own cost and risk numbers.
Backup & Disaster Recovery
Automated backups, offsite replication and recovery plans tested on a schedule you can audit.
Custom Software Development
Purpose-built applications, integrations and legacy modernisation shaped around how your teams work.
Compliance & Audit Support
Evidence packs, control mapping and remediation for SOC 2, ISO 27001 and sector regulators.
/ HOW WE ENGAGE
Three ways in, one operating standard.
Most clients start with an audit or a single project and move to full ownership within two quarters.
MANAGED
Full estate ownership
We run the technology layer end to end on a fixed monthly fee, with named engineers and a quarterly board review.
Rolling 12-month term
PROJECT
Defined scope delivery
A migration, a network build, a software rebuild. Fixed price, reversible increments, handover documentation included.
6 to 20 weeks typical
ADVISORY
Audit and roadmap only
The discovery audit, cost and risk baseline, and a prioritised plan you are free to deliver with anyone.
Two to four weeks
41%
Average reduction in unplanned downtime within the first year.
18m
Median first-response time on priority-one incidents, day or night.
$2.4M
Licence and infrastructure spend removed across client estates last year.
Quarterly review, Northline Logistics
/ IN PRACTICE
A warehouse estate that failed every third weekend, now three years clear.
Three vendors held pieces of the stack and none held the outage. We audited it in eleven days, stabilised backups and monitoring first, then rebuilt the warehouse platform in four reversible releases.
0
Unplanned outages since 2023
11
Days to full estate audit
Start with the audit. Decide about the rest afterwards.
A 45-minute call is enough for us to tell you whether we are the right fit.