/ WHAT WE BELIEVE
Technology should disappear into the work. If your team is thinking about IT, we haven't done our job.
Twenty years of building infrastructure for companies that cannot afford to stop. That belief has not changed once.
20
Years in operation
1000+
Companies served
3K+
Projects delivered
14
Countries covered
/ WHAT WE DO
Zentrix runs the technology layer for mid-market and enterprise organisations: managed operations, cloud platforms, security, networks and the custom software that ties them together. We take ownership of the whole stack rather than a slice of it, because handoffs between vendors are where outages are born. Our engineers sit inside your planning cycles, not outside them.
/ HOW WE STARTED
Four engineers, one server room, a client who could not go offline.
Zentrix began in 2006 as an out-of-hours support contract for a regional logistics operator. Their warehouse system failed every third weekend and nobody owned the problem end to end. We took the whole stack, documented it, and the failures stopped.
That contract set the pattern for everything since. We are still the team that inherits the systems other vendors have carved up, and we still measure ourselves on how rarely anyone has to call us.
Today 240 engineers work across five delivery centres, but the operating unit is unchanged: a small named team that knows one estate deeply.
/ MILESTONES
2006
Founded in Manchester
Four engineers, one out-of- hours contract, no sales team.
2011
First 24/7 operations centre
Round-the-clock monitoring opens in Manchester, ending the pager rota.
2016
Cloud practice formed
Migration and platform engineering becomes a standing discipline, not a project.
2021
Security operations launch
In-house SOC, ISO 27001 certification, and a 15- minute containment target.
2026
1,000th client estate
240 engineers, five delivery centres, 14 countries under contract.
01. Stability before novelty
New tooling only earns a place once the boring parts are provably reliable. We audit, document and stabilise what exists before we propose anything that carries a launch date. It is a slower first quarter and a far quieter second year.
02. One team, one number
You get named engineers who know your estate, not a queue. The same people who designed your network answer the phone when it misbehaves, which is why our average resolution time keeps falling instead of drifting.
03. Evidence over opinion
Every recommendation arrives with the measurement behind it: cost per workload, mean time to recovery, patch coverage. If we cannot show the number, we do not make the claim.
"We have never won a client with a slide. We win them the first weekend nothing goes wrong."
Daniel Hartley
Founder & Managing Director
/ WHO RUNS IT
Engineers who still hold a rota.
Every member of our leadership team carries on-call responsibility for at least one client estate.
James Whitlock
Director of Operations
Runs the operations centre and the escalation model. Fourteen years in managed services before Zentrix.
Claire Donnelly
Head of Cloud & Platforms
Leads migration and platform engineering. Has moved 400+ workloads without an unplanned outage.
Kenji Sato
Head of Security
Built our SOC from three analysts to twenty-eight. Owns the 15-minute containment commitment.
/ CREDENTIALS & PARTNERS
Certifications
Partner tiers
"They took over an estate three vendors had argued about for two years. First month was quiet. It has stayed quiet."
Adam Kesler
CIO, Northline Logistics
"The reporting is the difference. I go into board meetings with numbers I can defend instead of vendor optimism."
Lena Fischer
Finance Director, Arda Mfg.
/ NEXT STEP