// Contact
Say hello. That's all the first step is.
Write as much or as little as you like. A guide reads every message and replies within one working day.
// Reach out
Three ways to get in touch.
Call if you'd rather speak to a person, write if that feels easier, or come by the studio during open hours.
(555) 867-5309
124 Calm Water Way, Suite 200, Wellness City, WC 90210
Send a secure message
We typically respond within 24 hours.
// Visiting
The studio is open, quiet, and easy to find.
Street parking on Calm Water Way is free after six. The entrance is the green door beside the bookshop; there is a lift to the second floor and a step-free route from the rear courtyard.
// Before you write
A few things people usually ask.
Do I need to know what's wrong?
No. Most first messages are two lines long. We take it from there in a free twenty-minute call.
How soon can I be seen?
The current average is nine days from first message to first session, in person or online.
Is this confidential?
Yes. Messages are encrypted and read only by the intake team. Nothing is shared without your consent.
In crisis right now?
Serenis is not an emergency service. If you or someone else is at immediate risk, call 988 or your local emergency number.
