Risk Intelligence Dashboard for Atlas Insurance

June 5, 2026AnalyticsSandeep Smith

InsuranceFraud DetectionGraph AnalyticsRisk IntelligenceRisk Intelligence Dashboard for Atlas InsuranceAtlas Insurance was losing $8.2M annually to claims fraud. Lumina built a real-time Risk Intelligence Dashboard that cut fraud by 31% within two quarters. ClientAtlas InsuranceCategoryAnalyticsYear2022The ChallengeWhat Was at StakeAtlas Insurance’s fraud detection relied on a rules-based system built in 2009. As fraud patterns evolved, the system’s false-negative rate […]

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Omnichannel Analytics for Vantage Retail

June 5, 2026AnalyticsSandeep Smith

Retail AnalyticsPersonalizationOmnichannelAI RecommendationsOmnichannel Analytics forVantage RetailClientVantage RetailCategoryAnalyticsYear202218%Revenue Uplift22%AOV Increase31%Stockout Reduction8Channels UnifiedThe ChallengeVantage Retail had 340 stores and a growing e-commerce channel, but no unified view of customer behavior across touchpoints. Personalization was limited to basic email segmentation, and the merchandising team was making inventory decisions based on 6-week-old data. Our ApproachLumina mapped Vantage’s entire customer journey—from social ad […]

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Customer-Insight Hub for Orion Telecom

June 5, 2026AnalyticsSandeep Smith

Customer ExperienceSentiment AnalysisChurn PreventionTelecomCustomer-Insight Hub forOrion TelecomClientOrion TelecomCategoryAnalyticsYear2023The ChallengeOrion Telecom had 14 separate customer feedback systems generating 2M+ data points monthly—but no unified view. NPS had stagnated at 38 for three consecutive years, and churn was accelerating.Our ApproachLumina’s team unified all 14 feedback streams into a single Customer Intelligence Hub using our proprietary data fusion methodology. Sentiment […]

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